Computer Weekly’s Tony Collins has highlighted 13 expensive Government IT project failures in the past ten years and asked the question “why can’t the Government get IT right?”
I have a straightforward answer to Tony’s question: “Why can’t the Government get IT right?”
My answer is: start thinking about effective systems, instead of technology.
Until this happens, we can only expect more of the same.
Over the past few years I too have analysed some of the “failures” cited by Tony and I have seen recurring patterns, such as:
- a presumption that the initiative is a new technology/ IT project
- failure to plan beyond the strict boundaries of the “in-play” area of management
- vendor/ consultant driven “solutions”
- unexpected cost on a massive scale
- serious shortfalls in eventual performance
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