a baker’s dozen for the bonfire?

Computer Weekly’s Tony Collins has highlighted 13 expensive Government IT project failures in the past ten years and asked the question “why can’t the Government get IT right?”

I have a straightforward answer to Tony’s question: “Why can’t the Government get IT right?”

My answer is: start thinking about effective systems, instead of technology. 

Until this happens, we can only expect more of the same.

Over the past few years I too have analysed some of the “failures” cited by Tony and I have seen recurring patterns, such as:

  • a presumption that the initiative is a new technology/ IT project
  • failure to plan beyond the strict boundaries of the “in-play” area of management
  • vendor/ consultant driven “solutions”
  • unexpected cost on a massive scale
  • serious shortfalls in eventual performance
The first step in finding better solutions is to start asking better questions. The Government needs to stop launching IT projects and start creating an effective info-structure, based on effective information systems.

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