building the body of knowledge

let others learn from our mistakes

ok to make mistakes

Why does a body of highly intelligent people, IT professionals allegedly renowned for their logical and systematic approach to problems, find it impossible to establish a genuinely sustainable and cumulative corpus of best practice, professional knowledge and lessons learned?
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language of incoming management

a new broom speaks clean

Banksy Rate

Presidents do it, Prime Ministers do it, even the guy who takes over the local pub does it: the new broom always speaks clean. The message is that things are going to be different, from now on. Continue reading article »

Corporate Trust versus Social Media

Picture credit: tanakawho

The explosion of Social Media based technology has seriously complicated the tasks of managing reputational risk and maintaining corporate trust. Without an adequate Social Media coping strategy, the perceived integrity of an organisation can be seriously compromised, globally, within hours.
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language directly affects performance

hard times need hard words

Picture credit: Leo Reynolds

Many of us are living through harder times but we still persist with using softer language that often pre-determines weaker performance.
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treadmill or travelator?

How does your career path look, like a treadmill or like a travelator?

Picture credit: lars hammar

For most people it’s fairly easy to tell because they are head down, covering the same ground – day in, day out. They are relentlessly driving the treadmills that power our organizations.

But even those who believe that they are striding purposefully

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