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Regardless of the term we choose to describe our collective work – be it an organization, company, business or undertaking – the mission-critical tapestry of the Enterprise is always woven from threads of human behaviour, by the actors directly and indirectly engaged in the process and organization. And people do not always behave in a way that we might regard Continue reading article » the impact of technology on working practice 
Progress on the web has been running at break-neck speed for so long that we have become accustomed to the helter-skelter pace of development and we rarely get the time to look back and reflect on our journey, from where we were to where we are. Nevertheless, I was recently asked by Brinley Platts to answer an interesting question: How Continue reading article » Matt Jones gave a great presentation at CityCampLondon. This was a far-reaching and highly entertaining perspective. Well worth watching, and re-watching (see below). This is a guest post from John Tovla which draws some very interesting connections between Systems behaviour and the oldest form of human-created complex systems: Cities. (update: article now includes video of John presenting session) Continue reading article » Systems Blindness is damaging and expensive 
There are none so blind as those who will not see. But there are also those who simply cannot see the wood for the trees, which is why so many organizations unknowingly suffer from a severe form of corporate dyslexia: Systems Blindness. How can we diagnose, treat and cure this damaging and expensive syndrome that cripples effectiveness and long-term Continue reading article » |
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