is that an excuse, or a reason?

When something goes wrong, it is better to understand the reason why – rather than hear an excuse. Is there a difference?

Picture credit: whizchickenonabun

Of course there is. But how do you tell the difference between an excuse and a reason?

Well an excuse is generally our way of  trying to excuse our behaviour: to justify [...]

the big problem with organization charts

The Emperor's tapestry

Of course a major problem is that some still believe that their organization works entirely in accordance with the formal organization chart, respecting boundaries.

Whereas the org chart is really only one of the essential layers in building up a multi-layer insight of how things actually work – and the other essential layers intersect, overlay and [...]

funny business

Picture credit: the Devil's guide to iT

It’s no great secret that humour often helps when you want to make a serious point.

There are many great examples of how well-chosen humour oils the wheels of business.

But a word of caution, before you dive head-first into your stand-up comedy routine during an important business communication; remember [...]

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