French lessons

Picture credit: doortoriver

Picture credit: doortoriver

The productivity of workers in France continues to lead the Western world, despite a well-deserved reputation for leisurely lunch-breaks and incredibly frequent holidays.

So should we all be taking lessons from the French? I think so.

We probably all recognise the familiar Gallic stereotype of workers, even in the high-tech industries, with a very relaxed attitude to life; frequently expressing their indifference to trying circumstances with a casual shrug of the shoulders, a tilted head and a pouting lower lip noisily expressing a non-existent fruit pip.

It never ceases to amaze highly stressed-out and highly driven countries such as the UK, with an allegedly superior Anglo-Saxon work ethic, how people with such a laid-back attitude can ever achieve anything worthwhile. But they do.

delivering Big Change

The French have a strong track record in successfully delivering large public projects and we could do far worse than taking a closer look at the French way of managing. We might well learn some very useful lessons about delivering Big Change.

For example, you only have to look at the sustained litany of struggling government IT projects in the UK and wonder if we will ever make things easier for ourselves; or if we are forever condemned to a future where we always fail to keep the project cost, quality and timescale plates spinning harmoniously – at tremendous expense to our pockets and national reputation.

look behind the mask

Don’t be fooled by the superficial, devil-may-care  appearance of the French. Behind their carefully groomed façade of insouciance, they are really closet bureaucrats par excellence.

Admittedly their desire for orderliness may seem to the untrained eye more like bloody-mindedness but I think that closer investigation is merited, particularly given our own challenged circumstances and deteriorating track record.

A word of caution, however, before you book the next available train/ plane in search of the Holy Grail. Don’t bother going to France until September because one of the first lessons we can learn from the French is that they know how to have a proper break in August.

get some Summer sun

They don’t trade their Summer sunshine for a project plan doomed to inexorable slippage caused by the frequent and random absences of key players at critical points, which is what all too often happens with UK projects scheduled to run through the Summer months.

Why don’t we declare a closed season for major works during months without an “R” in their name?

Maybe we too should adopt the simple approach of starting major projects in September, rather than April, and see what that can do for our productivity and performance.

Just think, we might end up with better projects, better outcomes and a bit of sun on our backs, instead of unexpected cost, delay and disappointment.

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  • http://www.launchinglives.biz Sylvia Hepler

    I find that a quiet, unfrenzied mind accomplishes more in the long run. A frazzled mind is confused, unproductive, and frustrated. The craziness going on in the UK and US workplaces doesn’t yield better products, better service, better job satisfaction. But we want to think it does. What an illusion!

    –Sylvia Hepler
    Executive Coach

    • http://www.colin-beveridge.com colinb

      excellent point, Sylvia. Thanks for your time and contribution.

  • Philip Standing

    I am often amused by my American (and sometimes UK) colleagues who have the stereotypical view of the French as being relatively lazy actually, not just laid back. This is reinforced in their minds by the length of time the French stay away on holiday. I explain in the the following terms to the great discomfiture of the complainants. “The French have long holidays because they can, you don’t because you can’t” There then follows the explanation of the beneficial effects of very high productivity and how the French, since de Gaul began their jouney on the “Germanification” of French industry, have overtaken most other nations, us long ago, the Yanks soon after, to become right up there with the Japanese. The great lesson is that you can have a decent lifestyle and highly satisfying work if only you work smart. You don’t have to spend every waking hour “tied to the desk “. In fact, you do yourself and your employer a disservice if that is your unbending attitude.
    Then of course, there is the undeniable fact that the French public service has become one of the worlds best in delivering infrastructure projects, not perfect, but look at ours…………. You can also begin to understand their fury at the anglo-saxon’s attempted wrecking of world economy.

  • David White

    The article would have been a lot stronger if the author could have provided some solid numbers or charts for comparison. I’ve read a similar article and yes, believe the claim. I only wish I were French…
    David White
    Recruiter, financial & legal
    Chicago, IL

  • David Alexandre

    As a Frenchman working abroad since 9 years I have some experience with how we are seen. I think that the approach of the French population to work is quite contrasted. If you look at how the country works in a general you would indeed be struck by the fact that a huge part of the population work for public bodies, that there is always a strike somewhere and that you get concerned while reading that more than 80% of young people wish to work for a public company or an administration. This being said you would be impressed by the strength and the efficiency of most of the larger private companies (L’Oreal, Michelin, Total, Sanofi, Danone, Axa, …) and the innovative power of many smaller companies. In these companies I think that French people are inclined to work a lot of hours, can be quite creative and flexible and are not afraid of implementing complex concepts. On the other hand they are not the best team players, they don’t delegate easily and they are reluctant to speak foreign languages.
    I hope this helps. I must now leave to take my summer break….

  • Denis Cailliau

    I am a French CFO having worked and led major projects in US and French multinationals. I have found the receipes for successful projects similar in all countries. However, the weight of the factors to push may be different following the culture.
    The months with or without “r” do not seem to me the key drivers.( The months “without r” are more months when you should not eat oysters !). It is probably for you a typical French answer…
    ” l’herbe du champ d’à côté semble toujours plus verte” seems to me the proper comment !

  • http://www.linkedin.com/pub/cedric-oudinot/1/606/20b Cedric Oudinot

    As a Frenchman living in the US,I was hoping this article would give me a compelling reason to go back to the land of fine food and wine.

    Unfortunately,productivity figures can be misleading;the metric in which the French beat the US is on “GDP per hour worked” which still makes the French “poorer” than Americans in terms of total GDP per capita.

    Furthermore,the natural unemployment rate in France is higher than in the US, which translates into a smaller fraction of workers out of the total population(52% in France Vs 62% in the US).
    Hence,you would have to assume that the top 52% of US workers are less productive,per hour,than their French counterparts to be able to draw any meaningful insights.

  • http://www.vtint.com Jaroslav Kramar

    French literacy is close to 100%. Working population (ex. engineers), be it in the private or public sector, actually accomplishes things: Huge bridges, A-380, (Concorde, Fast breeder reactor), TGV, AIDS Research (!), etc. Even if it takes some time.

    In contrast, the US is carrying a huge load of (let’s say) 30% literally or functionally) illiterate population.

    In addition, and in contrast with European cultures, in the US the reward comes for fixing things. Ex post facto.
    In Europe they are infinitely better at forecasting and preventing. Current economic “crisis” was predictable (Community Redevelopment Act). Europe has better aptitude for learning from own or other people’s experience / mistakes. Had to.

    Humility of smaller nations vs. arrogance of a big one. (Bill O’Reilly (Foxnews) might take note)