one step forward, four steps back?

Picture credit: austins_irish_pirate

It looks like the MOD has yet another poster child for The Trillion Dollar Bonfire. The latest Ministry of Defence Annual Report and Accounts make sorry reading; for a number of reasons, not the least being the following damning statements:

“It is difficult to exaggerate the magnitude of the failure of the Joint Personnel Administration programme” and: ”The lack of clarity Continue reading article »

Politicians still don’t get IT

Picture credit: Lucy A Little

Just in case any government ministers read this story, here is the simplest possible advice to avoid IT blunders: Stop thinking about IT projects and start building effective information systems.

Computing reports “Government computer blunders are being caused by political priorities over-riding the advice of IT experts, according to MPs.” That statement simply re-inforces the crux Continue reading article »

Ghosts in the machine

Picture credit: peasap

Fall off in business levels, may be due to the financial recession but we must also recognise that reduced personal productivity, due to worry, is now a major risk to organizational performance.

These are turbulent times and many people are uncertain of their future employment. This will mean that their minds are increasingly on the job, but mostly Continue reading article »

Playing the game well

Picture credit: SF Steve

I had such great feedback to the Strategist Beware piece the other week and your responses made me think a little bit more about the chess metaphor.

Chess is a game with clearly defined rules and roles for the pieces and their movement. The Chess player needs to understand these and also needs good strategic Continue reading article »

customer lip service

Picture credit: jenny downing

Will the financial crisis change supplier attitudes towards “valued” customers?

For years, we have been regaled by suppliers and providers with gushingly reassuring messages, such as “We really value your custom” and “your call is important to us.”

Often these are only half-truths because the former message is likely shorthand for: “We really value your Continue reading article »

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