is that an excuse, or a reason?

When something goes wrong, it is better to understand the reason why – rather than hear an excuse. Is there a difference?

Picture credit: whizchickenonabun

Of course there is. But how do you tell the difference between an excuse and a reason?

Well an excuse is generally our way of  trying to excuse our behaviour: to justify [...]

Getting carried away by transformation

Transformation is one of the most over-used and under-justified terms in the business vocabulary. Hands up anyone out there who hasn’t worked in an organization during a business transformation programme?

Picture credit: alicepopkorn

Hmm, not many of you waving. Perhaps because transformational change programmes are as widely-strewn as litter at a confetti-manufacturers’ convention.

And yet genuine business [...]

Risk management: integrity of minor change

Roll-back or roll-over

Change is a risky business and even small changes can induce disproportionate risk, especially if you cannot reverse the change when a problem appears.

Picture credit: Scott Ableman

We may be reasonably good at managing big change and ensure that we have contingency plans to back-out any unsuccessful change, by restoring the status quo ante.

But very [...]

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