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The explosion of Social Media based technology has seriously complicated the tasks of managing reputational risk and maintaining corporate trust. Without an adequate Social Media coping strategy, the perceived integrity of an organisation can be seriously compromised, globally, within hours. 
Authority likes certainty because it reinforces positions. And of course, by natural corollary, Uncertainty unsettles Authority because established positions are challenged, or defeated. Continue reading article » gimmicks will always get you in the end So Lehman Brothers are accused of managing by gimmicks, specifically – according to the BBC – an accounting “gimmick” known as Repo 105. “This is a legal accounting device that involves shifting around assets to reduce the size of a company’s balance sheet.” Picture credit: Okinawa Soba Apparently they got away with this gimmick for many years, until it Continue reading article » Google/ YouTube Here are some important lessons for those of us who use services like YouTube to deliver business content. A friend recently had his YouTube account suspended and can no longer access his “archive” of 900+ clips, many of which are unique business-related videos, created over the past couple of years. Picture credit: castaway in Scotland Now It’s a very Continue reading article » Risk management: integrity of minor change Change is a risky business and even small changes can induce disproportionate risk, especially if you cannot reverse the change when a problem appears. Picture credit: Scott Ableman We may be reasonably good at managing big change and ensure that we have contingency plans to back-out any unsuccessful change, by restoring the status quo ante. But very often we Continue reading article » |
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