practical training is vital to successful change

there is no 'f' in leadership

I want to promote the “F” word for a change. Not, I must hasten to add, the usual “F” word that most users associate with the IT department. No, I am talking about Fieldcraft, a term that will be instantly familiar to anyone with a military background, or with an interest in the world of espionage.

Picture credit: Podknox

Fieldcraft is all about the art of survival in a hostile environment and is a core element in the successful training of every soldier, building on the mechanistic, classroom-taught, disciplines of map-reading and weapons training. Fieldcraft is about moving beyond theory and towards doing it for real, under pressure.

Fieldcraft is about learning how to achieve objectives by using and combining separately learned skills, generally through a series of carefully planned exercise scenarios. Very valuable lessons, indeed, as they make the participants think for themselves, rather than simply performing routine drills.

Fieldcraft helps the military student to put their training into an operational context, a dynamic real world where people, circumstances and conditions create tensions and challenges that cannot be found in cosy classrooms and laboratories.

Tensions and challenges?

Sounds a bit like IT project management to me. So why don’t we include some fieldcraft in our project management training?

I am not suggesting that we run round the boardroom, dressed in combats, camouflaged up to the eyeballs and shouting “bang-bang, you’re dead” at the Finance Director. Tempting, though it may be.

But I am suggesting that we take immediate, positive action to improve the training of our project and programme managers.

Sure, they may have been on the PRINCE2 accreditation course, or sat through the Microsoft Project tutorial. But most new project managers are grossly under-trained in how to apply their tools and techniques in an operational context; and this lack of training often reflects unfavourably on the outcome of our projects and programmes.

In the corporate world, the real weapons of mass destruction frequently take the apparently innocent form of Change Requests and Project Initiation Documents.

So I strongly believe that it’s high time for a bit of IT fieldcraft training, given by experienced veterans, not academics.

And, of course, this training needs to happen in controlled conditions, before we ever even think about letting candidates loose on an unsuspecting organisation, with live ammunition. Without proper IT fieldcraft training, the project management process is likely to remain scary for all concerned.

Some people may well agree with this more rigorous approach to training our change agents but then plead local exemption, on grounds of cost and time. These same people may choose instead to focus their management attention on something that is far cheaper and, conveniently, much less deliverable: Leadership.

And don’t forget, there is no “f” in leadership :mrgreen:

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  • http://www.SMSexemplar.com Grant (PG) Rule

    Hi Colin,
    Not surprisingly, I agree. And I’d go so far as to suggest that providing training in what you’ve called ‘fieldcraft’ is the primary purpose of managers.

    Unfortunately, many people seem to think that a manager’s role is to tell their people what to do. But this is far from the truth. What is the point of recruiting skilled, experienced employees if they are not to be allowed to exercise those skills & experience? Rather, it is the manager’s role to set challenging goals, to provide guidance & support for their people, to remove impediments… and indeed, to take the blame if their team (to whom they have delegated work) fail to deliver to customer expectations.

    Every interaction between a manager and an individual in his/her team is an opportunity to assist that individual to develop ‘fieldcraft’, to exercise & hone their skills, to synthesize solutions by combining know-how from different sources.

    In this way, the 4 strands of the Rightshifted organisation are exercised. Leading combines with organising and with evidence-based problem-solving, to continually develop the organisation’s (and individual’s) engineering capabilities to deliver the desired outcomes.

  • Ian Thornton-Bryar

    I couldn’t agree more, whichever version of “F” you use.

    After decades of substantial and multiple experiences of both government and commercial “mission-critical” projects and programmes, to me, one of the underlying drivers for failure is that so few senior management know about, or are even willing to consider, the holistic fundamentals. They are so conditioned by “operational” (i.e. “churning the handle”) management thinking that they find it near-impossible to break out of the box and look strategically at their organisation.

    They are egged on by the so-called “consultancies” (really, almost all are systems houses, hiding major conflicts of interest) who sell concepts that are unrealisable without substantial process and behavioural, as well as capability (i.e., the IT/IS bit) change.

    BCS PROMS-G is trying hard to address the situation, by promoting a Risk Management “school” this autumn. The school is designed to start highlighting the risks of ignoring the strategic and human issues. It will be held on Wednesdays the 27th October and 3rd, 10th and 17th, November 2010, at 6:00 for 6:30 p.m., in the MEP Theatre of Manchester Metropolitan University Business School, Aytoun Street, Manchester M1 3GH – who are providing the venue, thus cutting the costs of such an event massively. It is designed be directly useful to practising Project and Programme Managers in almost all change fields, whether IT or not. However, it should also substantially help many of their colleagues, whether Change Sponsors, Technical Architects, Business Analysts, Work Package Managers, Business Change managers or one of many similar involved team members.
    For more details, the contact email is: promsg.north@bcs.org
    PROMS-G website is accessible via: http://www.proms-g.bcs.org/eventbooking/showschool.php?eventid=psg1020
    Manchester Branch website is accessible via: http://www.bcsmanchester.org.uk/
    Direct Booking Registration link: http://www.bcs.org/events/registration

  • http://www.GreenSmartLLC.com Poly Endrasik Jr

    I have to agree as well and my first managed projects would have probably gone a bit less stressful if I would have had fieldcraft training. From the training I recieved, I had one instructor / coach that I respected most, Lee Lambert of Lambert Consulting. Beside stressing the triple constraints of scope, time, and resources he also stressed the importance of performing realistic risk assessment / remediation strategy.

    I would dare to say “risk” should be the 4th constraint because if not done properly can cause project failure. I believe that because we are human, working as project managers and have pride in ourselves we sometimes are a little lax on the risk part because we don’t expect / want it to happen.

    I know that because I focused on developing a comprehensive risk strategy early on it kept my projects from losing momentum and the team from developing an uncertainty about the PM when project took an undesirable turn or two.

    I never was in the military but was in the Boy Scouts, Civil Air Patrol and have taught Refuse to Be A Victim. . . classes. The lessons I learned through those organization and life encounters have lead me to “Be Prepared” for the unexpected and have at least thought through alternatives to be calmly ready to act on. I believe fieldcraft training would contain that.

    I guess my motto would be: Better to be prepared with “what if – OK then” rather than “WHAT!?!? – Oh 5%1T!!!!” =];-)

    Great article and that’s for posting it!